Our Quality Commitment:
San Diego Paper Box Company is committed to providing the highest quality paperboard products and services that meet our customer's requirements and expectations. Our goal is to be the best in our market. To achieve this we continually strive to:
* Focus on our customer's needs.
* Improve our ability to produce quality products and services.
* Train our employees to do their best and to understand our customer's point of view.
* Provide a safe and healthy work environment.
* Develop a family atmosphere where all of us work together to accomplish these goals.
The policy statement quoted above is more than the preface to our Quality Manual. It is a reflection of the principles upon which this company was built, and it is evident in the work we do.
We have a proven quality system that has been a work in progress since 1906. All work is done according to rigorous standards that are documented in published policies and procedures. Our training program is designed for all employees whether they have been here 1 day or 40 years. Well-trained employees have been the key to our success.
Focusing on the needs of our customers has been a part of the culture of San Diego Paper Box for over a hundred Years. And that is not about to change.
